Skyline Cabs

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Skyline Cabs

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Privacy Policy

 

Skyline Cabs values your trust and is committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and share your data when you visit our website or use our services. By accessing https://skylinecabs.co.uk, you agree to the terms of this Privacy Policy.

1. Who We Are

Skyline Cabs provides transportation services designed to meet your travel needs. Our business is located at:
The Vista Centre, Suite A3:08b, 3rd Floor, 50 Salisbury Road, Hounslow, England, TW4 6JQ.
You can reach us at:

  • Phone: 07480736789
  • Email: info@skylinecabs.co.uk

2. Information We Collect

a. Personal Information You Provide

We collect the personal information you provide directly when using our services, such as:

  • Contact Details: Name, phone number, email address, and postal address.
  • Booking Details: Pickup/drop-off locations, travel preferences, and other details related to your ride.
  • Payment Information: Billing details, card information, and other financial data required to process payments.

b. Automatically Collected Data

When you visit our website, we automatically collect technical and usage information, such as:

  • Device Information: IP address, browser type, operating system, and device type.
  • Browsing Behavior: Pages visited, time spent on the site, and navigation patterns.
  • Cookies and Similar Technologies: Small data files used to remember your preferences and enhance your user experience.

c. Third-Party Sources

We may receive personal information from third-party platforms if you book through them. These platforms operate under their privacy policies.

3. How We Use Your Information

We use your personal data for the following purposes:

  • Service Delivery: To process bookings, confirm rides, and deliver transportation services.
  • Customer Support: To respond to inquiries, provide assistance, and handle complaints.
  • Payment Processing: To securely process transactions and prevent fraud.
  • Website Improvement: To analyze website usage and improve functionality and user experience.
  • Marketing Communications: To send promotional emails, service updates, and newsletters (only if you opt-in).
  • Legal Compliance: To fulfill legal or regulatory requirements.

4. Sharing Your Information

We respect your privacy and will only share your information in limited circumstances:

  • With Service Providers: Trusted third parties who assist with payment processing, website hosting, and service delivery.
  • For Legal Reasons: To comply with laws, regulations, or legal processes.
  • Business Transfers: In the event of a merger, sale, or business transfer, your data may be shared with the acquiring entity.

5. Your Data Rights

You have the following rights regarding your personal information:

  • Access: Request access to the data we hold about you.
  • Correction: Update or correct your personal information.
  • Deletion: Request the deletion of your data, where legally permissible.
  • Objection: Opt-out of certain data uses, such as marketing communications.
  • Portability: Request a copy of your data in a machine-readable format.

To exercise these rights, please contact us at mohamednpcs18@gmail.com.

6. Cookies and Tracking Technologies

Our website uses cookies to improve your experience and analyze usage patterns. Cookies help us:

  • Remember your preferences.
  • Provide personalized content.
  • Track website performance and visitor behavior.

You can control cookies through your browser settings. Note that disabling cookies may limit certain functionalities of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Once your data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. These include encryption, secure servers, and regular monitoring of our systems. However, no online system is entirely risk-free, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. We encourage you to review their privacy policies before providing personal information.

10. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us to have it removed.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised "Effective Date."

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Skyline Cabs
The Vista Centre, Suite A3:08b, 3rd Floor, 50 Salisbury Road, Hounslow, England, TW4 6JQ
Phone: 07480736789
Email: info@skylinecabs.co.uk

This Privacy Policy ensures transparency and compliance with data protection regulations, including the UK GDPR. For additional guidance, consult a legal professional to ensure full compliance with your specific operational needs.

Copyright © 2024 Skyline Cabs - All Rights Reserved.

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